Simplicity Software Technologies technical support staff is trained to answer
your concerns about our product line. As a Premium Product Support
subscriber you are entitled to these additional benefits:
- 2 hours of free telephone support per month, which can
also include ½ hour of live support via the GoTo Meeting service (over the
internet). Total maximum yearly phone support of 20-hours.
- $25 per hour for each additional hour using the GoTo
Meeting Service, pre-paid, and by appointment only.
- Priority email support over non-support subscribers.
- Minimum of an additional 10% discount on major product
upgrades over non-support clients.
- A quarterly Service Release CD mailed directly to the
subscribers with minor updates and fixes to customers products. This CD is
only released if there are significant changes or fixes made to our products
with the previous quarter.
- Free product customization, when such customization
can be performed in a reasonable time period of 4 hours or less, and/or when
such customization is deemed by Simplicity Software Technologies as a
valuable addition to our product. Solely Simplicity Software Technologies
will make this termination.
- Other periodic offers designed specifically for
Premium Product Support subscribers.
pricing quotes, please email us with your requirements at: